A washing machine that won’t start, won’t drain, or won’t spin is a household pause-button. We diagnose the fault on site, explain what we found, and quote the repair before any parts come out of the van. We also install and replace washing machines; not just repair existing units.
What we repair
We work on top loaders, front loaders, and washer-dryer combinations. The faults we see most often:
- Won’t drain or won’t spin. Blocked pump filter, failed drain pump, faulty pressure switch. Coins, hair pins, and sock lint are regular finds in the filter.
- Door won’t unlock. Door interlock failure, control board fault, or a cycle that hasn’t completed, often because the machine cannot drain.
- Loud noises. Worn drum bearings, loose drum spider, foreign object caught in the outer drum. Bearing wear shows up first on the fast spin.
- Walking or violent vibration. Suspension worn, load out of balance, or transport bolts never removed after a move.
- Leaking. Door seal, drain hose, sump hose, or pump housing. Front-loader door seals also grow mould that a service visit can resolve.
- Error codes. Sensor faults, motor faults, control board faults. We read the code and trace the cause.
How a visit works
Call or send the form to book. The technician inspects the machine, names the fault, and quotes the repair before any work starts. You decide whether to proceed. Pumps, hoses, filters, and common door parts ride on the van; brand-specific boards and bearings are ordered and fitted on a return visit.
It helps to leave the machine as it failed — with the error code on the display and the water still in it — rather than re-running cycles. Repeated re-runs can turn a drainage fault into a flooded floor.
Repair or replace?
Pumps, hoses, seals, filters, and interlocks are economical repairs at almost any age. Drum bearings and control boards on machines past eight years are where the maths tightens: if the quote exceeds about half the price of a comparable new unit, replacement is usually the better call. We advise honestly on the visit, and we handle the replacement if that is the outcome, old unit taken away.
Brands we work on
Most major Australian brands: Miele, Bosch, Fisher & Paykel, Asko, Simpson, Westinghouse, Electrolux, Smeg, Whirlpool, LG, Samsung. If your brand isn’t on the list, send us a message; we usually still service it.
Areas we cover
Sydney CBD, Eastern Suburbs, Inner West, North Shore, and Sutherland Shire. See the coverage page for detail, or send your suburb with the booking and we will confirm.