For Sydney property managers
Appliance repairs for Sydney property managers
Appliance repairs for your rentals, without the admin. When a rental's oven, hot water or washing machine gives out, we contact your tenant the same day and book a set time, with fixed agency pricing, warranty in writing and one invoice.
What your agency gets
Appliance repairs, taken off your desk
- We contact the tenant the same day and book a set appointment time.
- Fixed labour prices for agencies. If the cost of repair is over $350, one clear quote: repair or replace, and the owner decides.
- 12-month warranty on repairs, 24-month manufacturer's warranty on new appliances. We fit the new unit and take the old one away.
- One invoice, straight to your agency.
We repair and replace ovens, cooktops, dishwashers and dryers. We service Fisher & Paykel, Asko, Westinghouse, Electrolux, Smeg, Miele, Bosch, ILVE, and more.
How we work with your office
How it works
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You forward the fault
Email us the tenant's fault report. We acknowledge and book it in, with no phone tag.
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We contact the tenant the same day
We call the tenant directly, agree a set appointment time, and attend. You stay in the loop without being the messenger.
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We quote, repair or replace, and invoice your agency
Any repair over $350 comes back as one owner-ready quote. Warranty in writing, and one invoice straight to your office.
- Licensed gas & electrical trades
- Same-day tenant booking
- Across Sydney, CBD to North Shore
- One invoice to your agency
Questions from property managers
Common questions
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Who do you invoice, the tenant or the agency?
The agency. One invoice per job, straight to your office. We don't chase your tenant for payment. -
What if an appliance can't be repaired?
When a repair would cost over $350 we give you one owner-ready quote covering repair or replacement, so the owner can decide. If it's replaced, we supply and install the new unit, take the old one away, and it carries a 24-month manufacturer's warranty. -
How quickly do you respond?
We contact the tenant the same day to book a set appointment time. A dead oven, no hot water or a broken washing machine is an urgent repair under NSW tenancy law, and we treat it that way. -
Do you use licensed trades?
Yes. Gas work is carried out by licensed gas-fitters and electrical work by qualified technicians. Compliance documentation is available on request for your records. -
Can you set our whole agency up as a preferred supplier?
Yes. Send an enquiry or reply to our email and we'll set your agency up, so any property manager in your office can book us the same way: fixed pricing, one account, one invoice per job.
Preferred repair partner
Set your agency up as a preferred supplier
Add Alpha Home Appliances as your agency's appliance repairer — one account, fixed agency pricing, one invoice per job. It takes your name, agency and email. Already have a repair? Add it below and we'll book the tenant the same day.